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HP HP2-T31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Server Solutions and Technologies | 25% | - High availability, scalability, and performance - iLO management, Insight Control, and Virtual Connect - Virtualization and cloud integration |
| HP Services and Support | 25% | - Deployment, consulting, and training services - Service level agreements and warranties - Foundation Care, Proactive Care, and Datacenter Care |
| Selling Strategy and Competitive Positioning | 25% | - TCO and ROI justification - Competitive differentiation and objections handling - Customer needs analysis and solution matching |
| HP Enterprise Server Portfolio Overview | 25% | - BladeSystem, Rack, Tower, and Cloudline servers - Key features and value propositions - ProLiant Gen8/Gen9/Gen10 server families |
HP Selling HP Enterprise Server Solutions and Services Sample Questions:
Which three trends represent changes in the way technology is and will be consumed, thereby offering a way for IT to help customers solve business challenges? (Select three.)
- A. Open-source applications
- B. Big data
- C. IT infrastructure libraries (ITIL)
- D. Cloud computing
- E. Mobility
- F. Service level agreements (SLAs)
Correct Answer: A,D,E 🗳️
Your customer wants to prevent problems in their ProLiant server environment.
Which support service should you recommend?
- A. Proactive Care
- B. Insight Remote Support
- C. Insight Online Portal
- D. ServiceOne
Correct Answer: A 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
What are two ways that HP partners can create business value for customers during uncertain economic times? (Select two.)
- A. Manage and deliver on increasing solution complexity.
- B. Maintain expertise and capacity.
- C. Offer redundant solutions for added reliability.
- D. Focus on the unique value of proprietary solutions.
- E. Address the changing business needs of the future.
Correct Answer: B,C 🗳️
Your customer purchased Collaborative Support when they ordered a number of HP servers for their data center The customer is experiencing problems with Red Hat software on these servers How can HP help the customer resolve this software problem?
- A. HP will troubleshoot the software problem for the customer and take responsibility for the issue until it is resolved.
- B. HP will first recommend a fix, If this fix does not resolve the problem. HP will contact Red Hat on behalf of the customer and work together for a resolution
- C. HP will direct the customer to Red Hat for resolution because software issues are not covered by Collaborative Support.
- D. HP will first determine if the problem is related to hardware or software If the problem is due to a software issue. HP will direct the customer to Red Hat for resolution
Correct Answer: B 🗳️
How does the architecture of HP BladeSystem limit the size of the fault domain in case of component failure?
- A. Storage is virtualized to share data pools.
- B. Servers automatically fail over to a standby node
- C. The enclosure is compartmentalized to contain problems.
- D. The cell design of the system board offers electrical isolation.
Correct Answer: B 🗳️
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