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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs Analysis & Solution Design | 30% | - Assess business and technical requirements - TCO and ROI analysis - Capacity planning and performance considerations - Match workloads to storage architectures |
| Sales Positioning & Competitive Differentiation | 20% | - Technical and delivery assessment process - Value proposition and customer pain points - Financing and acquisition options - Compare against competitor solutions |
| IBM Storage Portfolio and Solutions Overview | 25% | - Data protection and continuity offerings - Tape and archive solutions - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Enterprise disk systems (DS8000, Storwize, XIV) |
| Product Features, Benefits & Use Cases | 25% | - Integration with cloud and hybrid environments - Functionality and differentiation of key products - High availability and replication options - Data reduction technologies |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
A. Deduplication
B. Compression
C. Block and file I/O
D. Virtualization
Question 2
A customer wants to implement a software defined storage solution but has existing leases in competitive storage.
Which advantage does IBM Spectrum Control have to help the customer move forward with implementation?
A. Compression
B. Replication
C. Encryption
D. Virtualization
Question 3
A customer asks how a DS8000 can make its z/OS DB2 environment use existing mainframe channels more efficiently.
What is the appropriate response?
A. Real-time Compression will optimize data transfer
B. DB2 offload to POWER will optimize data transfer
C. zHPF will optimize data transfer
D. Easy Tier will optimize data transfer
Question 4
Which IBM enterprise storage system supports NDMP backups?
A. IBM Spectrum Virtualize
B. XIV
C. DS8870
D. SONAS
Question 5
As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A. What kind of data will the customer store in an information lifecycle appliance?
B. What are the RPO and RTO objectives for each application?
C. Does storage management use IBM Spectrum Control?
D. Does storage virtualization use IBM Spectrum Virtualize?
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: C |
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