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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs Analysis & Solution Design | 30% | - Match workloads to storage architectures - Assess business and technical requirements - TCO and ROI analysis - Capacity planning and performance considerations |
| Product Features, Benefits & Use Cases | 25% | - Data reduction technologies - Integration with cloud and hybrid environments - High availability and replication options - Functionality and differentiation of key products |
| Sales Positioning & Competitive Differentiation | 20% | - Value proposition and customer pain points - Compare against competitor solutions - Financing and acquisition options - Technical and delivery assessment process |
| IBM Storage Portfolio and Solutions Overview | 25% | - Tape and archive solutions - Data protection and continuity offerings - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Enterprise disk systems (DS8000, Storwize, XIV) |
IBM Enterprise Storage Sales V4 Sample Questions:
1. Which IBM solution will provide 400 TB of NFS storage?
A) XIV
B) DS8870
C) IBM Spectrum Scale
D) Storwize V7000
2. A customer is concerned with the expense of its EMC ControlCenter solution and is looking for an IBM solution to reduce costs.
Which IBM solution helps the customer manage a heterogeneous storage infrastructure and track the performance of SAN attached devices?
A) IBM Spectrum Control
B) IBM Fabric Manager
C) IBM Systems Director
D) IBM Spectrum Virtualize
3. Which key metric drives a customer's disaster recovery strategy?
A) TCO
B) RTO
C) TCA
D) ROI
4. Which technical resource should a business partner use in PartnerWorld to obtain technical information and competitive comparisons to close a proposal?
A) DeveloperWorks
B) Techline
C) Techdocs
D) BP Innovation Center
5. A customer is interested in using IBM Spectrum Scale, but is concerned about the cost of keeping the data on spinning disk.
How can IBM Spectrum Scale lower costs?
A) By using Easy Tier to migrate to NL-SAS
B) By using DFSMS to migrate to a lower tier of storage
C) By using IBM Spectrum Archive to migrate to tape
D) By using OpenStack Cinder to migrate to lower tier storage
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
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