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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Automobile Insurance | 10% | - Rating and policy issues - Mandatory and optional coverages - Provincial variations |
| Communication and Service Skills | 8% | - Client communication - Record keeping - Policy changes and endorsements |
| From Quote to Policy | 10% | - Quotation and binding authority - Policy structure and components - Policy issuance and delivery |
| Insurance and the Intermediary | 10% | - Licensing and regulation - Roles of brokers and agents - Legal duties and ethics |
| Liability Insurance | 12% | - Commercial general liability - Personal liability coverages - Legal liability concepts |
| Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| Property Insurance Wordings | 12% | - Common policy forms - Valuation methods - Coverages and exclusions |
| Sales and Client Needs | 10% | - Insurance solutions - Client consultation - Risk identification |
| The Application Process | 10% | - Duty of disclosure - Underwriting considerations - Completing applications |
| Property Insurance Exposures | 10% | - Exposures and perils - Small commercial property risks - Personal property risks |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. What is included in an experience letter from an insurer or broker?
A) List of all vehicles owned by the insured over the past six years
B) Name of each driver and applicable licence class
C) Period during which the individual was insured
D) Amount of the last insurance premium paid
2. Briefly discuss the liability exposures that arise from the ownership of animals.
3. Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?
A) Restructured the content of agency contracts between insurers and intermediaries
B) Defined special risks and the responsibility the insurer has to limit the intermediary's authority
C) Outlined the intermediary's stringent duty of care owed to clients
D) Established that intermediaries will be held accountable if they provide legal advice
4. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?
A) Cold calling
B) Cross-selling
C) Upselling
D) Marketing
5. Prominently included on some property insurance policies is the statement "This policy contains a clause that may limit the amount payable." What clause is being referred to?
A) Stacked limits clause
B) Coinsurance clause
C) Named exclusions clause
D) Deferred payment clause
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: Only visible for members | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |

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