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  • Total Questions: 314
  • Updated on: Oct 15, 2026
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The test is available only in the English language and the price for attempting it is about $300. There will be questions in the form of multiple-choices, drag and drops, fill-in-the-blank, and testlets. Also, you will be given a maximum of 90 minutes to answer all of them.

The exam is usually written at Pearson VUE Certified Test Centers under a proctored setting. However, you can sit for it online as well. Online testing is available to you anywhere with an internet connection and also uses a proctored format. That is why in this case, you need to have OnVUE software, a stable webcam, and a government-issued ID. You should also have access to a quiet, private place during the exam. If you opt to take the test at the physical center, then you must be ready to provide two valid forms of identification, with both having your signature on them.

Candidates who are 18 years or older are eligible to take the exam without any restrictions. Those between the ages of 13-17 can take part in the test provided their parents or legal guardians are in support. However, people below 13 years of age are not eligible.

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Cisco 300-810 Exam Certification Details:

Sample QuestionsCisco 300-810 Sample Questions
Recommended TrainingImplementing Cisco Collaboration Applications (CLICA)
Exam Price$300 USD
Exam NameImplementing Cisco Collaboration Applications
Number of Questions55-65
Exam RegistrationPEARSON VUE
Passing ScoreVariable (750-850 / 1000 Approx.)
Exam Code300-810 CLICA
Duration90 minutes

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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Cisco 300-810 Exam Syllabus Topics:

SectionObjectives
Topic 1: Application integration and troubleshooting- Logging, monitoring, and troubleshooting tools
- API integrations and service interoperability
Topic 2: Cisco Expressway and remote access- MRA (Mobile and Remote Access) configuration
- Traversal and firewall integration
Topic 3: Cisco Unity Connection- Call handlers and greetings
- User mailbox and messaging integration
- Voicemail services configuration
Topic 4: Cisco Unified IM and Presence- Policies and client configuration
- User provisioning and presence services
- Cisco Jabber integration
Topic 5: Cisco Collaboration Application Infrastructure- Cisco Unified Communications applications architecture
- Deployment models and components overview
Topic 6: Cisco Meeting Server and conferencing- Meeting policies and resources
- Conference bridge deployment and configuration

Cisco Implementing Cisco Collaboration Applications Sample Questions:

How is automatic fallback enabled on a Cisco IM and Presence server?

  • A. In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.
  • B. Automatic fallback is enabled by default.
  • C. In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.
  • D. In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).

Refer to the exhibit. A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which change is needed to correct the configuration?

  • A. ccn subsystem sip
    mwi sip sub-notify
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5061 transport udp
  • B. ccn subsystem sip
    mwi sip envelope-info
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify
  • C. ccn subsystem sip
    mwi sip outcall
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp
  • D. ccn subsystem sip
    mwi sip sub-notify
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

A user asks an administer requesting that callers who reach the user's greeting have the option to press a key to be transferred to the user's mobile phone number. The system restriction table currently blocks the mobile number. The administrator has already added the "Transfer To Alternate Contact Number" Call Action to the user's Caller Input settings.
Which step completes the configuration?

  • A. The user changes the extension number via the Cisco Unity Connection Cisco PCA page.
  • B. The user changes the extension number via the TUI conversation.
  • C. The administrator changes the extension number on the Cisco Unity Connection Administration page.
  • D. The administrator changes the extension number via the TUI conversation.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).

A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external messages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working. Internal chat between clients and chat toward clients is working in home offices using Mobile and Remote Access. The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no indication of any traffic. What is the cause of the issue?

  • A. The XMPP service is not running under services in Cisco IM and Presence Server.
  • B. The SRV record for XMPP is not configured or is misconfigured.
  • C. The XMPP service is not activated on the Cisco Expressway.
  • D. The Cname record for XMPP is not configured or is misconfigured.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Refer to the exhibit. A collaboration engineer is troubleshooting an issue with MWIs not working for SIP-integrated Cisco Unity Connection users on Cisco UCM. Calls to the Cisco Unity Connection work, but MWIs do not light. This problem affects all users on the system. Which action resolves the issue?

  • A. Assign a Calling Search Space to the SIP Trunk on Cisco UCM.
  • B. Configure the Message Waiting Numbers on Cisco UCM.
  • C. Increase the Delay Between Requests timer on Cisco Unity Connection.
  • D. Modify the SIP Trunk Security Profile on Cisco UCM.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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