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Apple OS X Support Essentials 10.8 Sample Questions:

1. From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A) From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
B) From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.
C) In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.
D) In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.

2. Which statement is true of ALL THREE buses: USB, FireWire, AND Thunderbolt?

A) An Intel-based Mac can start up from a drive on this bus.
B) The bus can host at least 64 peripherals.
C) The bus can operate at speeds of at least 4 Gbps.
D) An Intel-based Mac can start up into target disk mode using this bus.

3. Review the screenshot from FileVault preferences, and then answer the question below.

If you click Enable User for the Logan White account, what is the effect?

A) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
B) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
C) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
D) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.

4. You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?

A) Choose Startup Disk from the Apple menu, and select a startup volume.
B) Choose Startup Disk in the OS X Utilities window, and select a startup volume.
C) Choose Disk Utility from the Apple menu, and select a startup volume.
D) Choose Terminal from the Utilities menu, type startupdisk -[volume name] and press Return.

5. On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.

A) True
B) False

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