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NEW QUESTION # 62
Why create Applications in ServiceNow?
A) To replace outdated inadequate custom business applications and processes B) To extend service delivery and management to all enterprise departments C) To allow users full access to all ServiceNow tables, records and fields D) To extend the value of ServiceNow
- A. a b and c
- B. b c and d
- C. a b c and d
- D. a b and d
Answer: D
Explanation:
Creating applications in ServiceNow can help businesses replace outdated, inadequate, custom business applications and processes, extend service delivery and management to all enterprise departments, and extend the value of ServiceNow by leveraging its platform capabilities and integrations1234.
References = 1: What are Application Services? - ServiceNow 2: What is Application Development? - ServiceNow 3: Custom Applications in ServiceNow - The Cloud People 4: Build Custom Apps in ServiceNow - eBook - ServiceNow
NEW QUESTION # 63
Which of the following methods is NOT part of the ServiceNow REST API?
- A. DELETE
- B. COPY
- C. GET
- D. POST
Answer: B
Explanation:
The ServiceNow REST API supports standard HTTP methods that correspond to create, read, update, and delete (CRUD) operations:
* POST: Used to create a new resource.
* GET: Used to retrieve a resource or list of resources.
* PUT: Used to update an existing resource.
* DELETE: Used to delete a resource.
The COPY method is not a standard method supported by the ServiceNow REST API. The primary methods utilized are POST, GET, PUT, and DELETE.
For more detailed information, refer to the official ServiceNow REST API documentation:
servicenow.com
NEW QUESTION # 64
Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table:
Which field or fields can a user with the itil role read?
- A. All fields except field3
- B. field3 only
- C. All fields
- D. filed1 and field3
Answer: A
Explanation:
https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/contextual-security/concept
/access-control-rules.html
NEW QUESTION # 65
A graphical view of relationships among tables is a <blank>.
- A. Schema map
- B. Map source report
- C. Graphical User Interface
- D. Dependency view
Answer: A
Explanation:
"Schema map: Provides a graphical representation of the relationships between tables."
https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/table-administration
/concept/c_TableAdministration.html
NEW QUESTION # 66
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?
- A. incidentNone
- B. incident'
- C. incident!
- D. incident.all
Answer: B
NEW QUESTION # 67
What happens to the List view when a new field is added to an existing table?
- A. The new field is added at the end of the List
- B. The new field is added at the start of the List
- C. The new field is not added to the List view
- D. A new List View is created with the new field
Answer: C
Explanation:
In ServiceNow, when a new field is added to an existing table, it is not automatically included in any existing List views. List views are predefined configurations that determine which fields are displayed when viewing records in a list format. To display the new field in a List view, you must manually modify the List layout to include the field.
Steps to Add a New Field to a List View:
* Navigate to the List Layout Configuration:
* Go to the table's list view.
* Right-click on the header row (where the column titles are displayed).
* Select "Configure" and then "List Layout."
* Add the New Field:
* In the List Layout configuration, you'll see two columns: "Available" and "Selected."
* Locate your new field in the "Available" column.
* Use the arrow buttons to move the new field to the "Selected" column, placing it in the desired order.
* Save the Configuration:
* Click "Save" or "OK" to apply the changes.
* The new field will now appear in the List view as configured.
Reference: For more detailed information, please refer to the official ServiceNow documentation on Personalizing List Layouts.
NEW QUESTION # 68
Which is the base table of the configuration management database hierarchy?
- A. cmdb_ci
- B. cmdb_rel_ci
- C. cmdb
- D. ucmdb
Answer: A
NEW QUESTION # 69
In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?
- A. gs.hasRoleExactly('admin')
- B. g_form.hasRole('admin')
- C. g_form.hasRoleExactly('admin')
- D. gs.hasRole('admin')
Answer: D
Explanation:
Business Rule is server-side, so it uses GlideSystem API. gs.hasRoleExactly doesn't exist
NEW QUESTION # 70
Which of the following is NOT a trigger type in Flow Designer?
- A. Application
- B. Outbound Email
- C. Record
- D. Schedule
Answer: B
Explanation:
See list of triggers on right hand side of this webpage: https://docs.servicenow.com/en-US/bundle/tokyo-application-development/page/administer/flow-designer/reference/flow-triggers.html The trigger types in Flow Designer are Application, Record, Schedule, and Topic. Outbound Email is not a trigger type, but an action type that can be used in a flow to send an email message1. References: Flow Designer Trigger Types
NEW QUESTION # 71
Which server-side API debug log method is available for scoped applications?
- A. gs.print()
- B. gs.log()
- C. gs.debuglog()
- D. gs.info()
Answer: D
Explanation:
The server-side API debug log method available for scoped applications is gs.info(). This method logs informational messages that describe the progress of the application. Older methods such as gs.print() and gs.log() are not available in scoped applications. The gs.debuglog() method does not exist. The gs.info(), gs.warn(), gs.error(), and gs.debug() methods work in both scoped applications and global, and are therefore more versatile going forward in future versions. Reference: Debugging best practices
NEW QUESTION # 72
How does ServiceNow match inbound email to existing records?
- A. sys_id
- B. Subject line
- C. Record link
- D. Watermark
Answer: D
Explanation:
https://developer.servicenow.com/dev.do#!/learn/courses/tokyo
/app_store_learnv2_flowdesigner_tokyo_flow_designer
/app_store_learnv2_flowdesigner_tokyo_notifications_in_flow_designer
/app_store_learnv2_flowdesigner_tokyo_inbound_email_and_flows
"By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records." https://docs.servicenow.com/bundle/tokyo-servicenow-platform
/page/administer/notification/concept/c_WorkingWithWatermarks.html
NEW QUESTION # 73
What are Application Files in a ServiceNow application?
- A. An XML export of an application's table records
- B. XML exports of an application's Update Set
- C. ServiceNow artifacts comprising an application
- D. CSV files containing data imported into an application
Answer: C
Explanation:
Application Files are ServiceNow artifacts comprising an application. An application is a group of files and data that work together to provide a service or functionality. An application file is a specific type of file that belongs to an application, such as a table, a script, a form, a business rule, a UI action, etc. Application files define the structure, logic, and interface of the application. An XML export of an application's table records, XML exports of an application's Update Set, and CSV files containing data imported into an application are not examples of application files, as they are data formats that can be used to transfer or store information related to an application, but not the application itself. Reference: Application Files
NEW QUESTION # 74
What is a workflow context?
- A. The table for which a workflow is defined plus any conditions such as "Active is true"
- B. It is a checked out workflow which is being edited
- C. It is generated from a workflow version, executes activities, and follows transitions
- D. The business reason or process for which a workflow is designed
Answer: C
Explanation:
A workflow is a tool that allows you to automate processes on the ServiceNow platform. A workflow consists of activities and transitions that define the logic and flow of the process. A workflow context is an instance of a workflow that is generated from a workflow version, executes activities, and follows transitions. A workflow context is associated with a specific record on a table and tracks the state and progress of the workflow. You can view and manage the workflow contexts from the Workflow Contexts module or the Workflow Contexts related list on a record.
The other options are not valid definitions of a workflow context. A checked out workflow is a workflow that is being edited by a user and has not been published yet. The table and conditions for a workflow are the criteria that determine when a workflow should run on a record. The business reason or process for a workflow is the purpose and function of the workflow.
References:
[Workflow overview]
[Workflow context]
NEW QUESTION # 75
When configuring a REST Message, the Endpoint is:
- A. Information about the format of the returned data
- B. The URI of the data to be accessed, queried, or modified
- C. The response from the provider indicating there is no data to send back
- D. The commands to the REST script to stop execution
Answer: B
Explanation:
When configuring a REST Message, the Endpoint is:
The URI of the data to be accessed, queried, or modified. This is the correct answer because the Endpoint is the part of the REST Message that specifies the location and the resource of the REST provider. The Endpoint is composed of the base URL and the resource path, which can include query parameters or variables. For example, the Endpoint for a REST Message that retrieves the weather information for a city from a web service could be https://api.openweathermap.org/data/2.5/weather?q=London.
The following are not correct definitions of the Endpoint when configuring a REST Message:
The commands to the REST script to stop execution. This is not correct because the commands to the REST script to stop execution are not part of the REST Message, but of the Scripted REST API, which is a feature that allows users to create custom REST endpoints on the ServiceNow platform. The commands to the REST script to stop execution are methods of the RESTAPIResponse object, such as setStatusCode, setError, or complete.
Information about the format of the returned dat
a. This is not correct because the information about the format of the returned data is not part of the Endpoint, but of the HTTP headers or the Accept field of the REST Message. The HTTP headers or the Accept field can be used to specify the content type of the response, such as JSON, XML, or HTML.
The response from the provider indicating there is no data to send back. This is not correct because the response from the provider indicating there is no data to send back is not part of the Endpoint, but of the HTTP status code or the response body of the REST Message. The HTTP status code or the response body can be used to indicate the result of the REST request, such as 200 OK, 404 Not Found, or 500 Internal Server Error. Reference: REST Messages, Scripted REST APIs
NEW QUESTION # 76
What field type would you select if you want to query records from another table on a form?
- A. Use the Reference field type.
- B. Use the Phone Number field type.
- C. Use the String field type.
- D. Use the Date field type.
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:
In ServiceNow, to display data from another table within a form, the Reference field type is used. A Reference field creates a relationship between the current table and another table by storing a unique identifier (sys_id) of a record from the referenced table. This allows users to select a record from the referenced table and access its data within the form. Therefore, the correct answer is B.
The other field types do not provide this functionality:
* A. Phone Number: This field type is designed to store phone numbers and does not create relationships between tables.
* C. Date: This field type is used to store date values and does not reference records from other tables.
* D. String: This field type stores text strings and does not facilitate querying records from another table.
For more detailed information, refer to the official ServiceNow documentation on Field Types.
NEW QUESTION # 77
It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. What are some of the considerations to document as part of the business process?
- A. Business problem, users/stakeholders, available licenses, and database capacity
- B. Business problem, data input/output, users/stakeholders, and database capacity
- C. Business problem, data input/output, project schedule, and process steps
- D. Business problem, data input/output, users/stakeholders, and process steps
Answer: D
Explanation:
It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. The following are some of the considerations to document as part of the business process:
Business problem. This is the description of the problem or opportunity that the application is intended to address or exploit. It should include the background, context, scope, and objectives of the problem or opportunity.
Data input/output. This is the specification of the data that the application will need to collect, store, manipulate, and display. It should include the data sources, formats, validations, transformations, and integrations of the data.
Users/stakeholders. This is the identification of the users and stakeholders who will be involved in or affected by the application. It should include the roles, responsibilities, expectations, and needs of the users and stakeholders.
Process steps. This is the definition of the steps and activities that the application will perform or support. It should include the inputs, outputs, triggers, conditions, and outcomes of each step or activity.
The following are not some of the considerations to document as part of the business process:
Project schedule. This is the estimation of the time and resources required to complete the application development project. It should include the milestones, deliverables, dependencies, and risks of the project. This is not part of the business process, but part of the project management plan.
Database capacity. This is the measurement of the amount of data that the application will generate and store in the database. It should include the data volume, growth rate, retention policy, and backup strategy of the data. This is not part of the business process, but part of the technical design and architecture of the application.
Available licenses. This is the number and type of licenses that the application will consume or require from the ServiceNow platform. It should include the license model, cost, and allocation of the licenses. This is not part of the business process, but part of the financial and legal aspects of the application. References: Application Development Process, Business Process Analysis
NEW QUESTION # 78
Which of the following statements does NOT apply when extending an existing table?
- A. The new table inherits all of the fields from the parent table
- B. The parent table's Access Controls are evaluated when determining access to the new table's records and fields
- C. You must script and configure all required behaviors
- D. The new table inherits the functionality built into the parent table
Answer: C
Explanation:
You must script and configure all required behaviors Provided link has this statement: Extending an existing ServiceNow table means the new table inherits the parent table's columns as well as its business logic.
The following statements apply when extending an existing table:
The parent table's Access Controls are evaluated when determining access to the new table's records and fields. This is true because Access Control (ACL) rules are inherited from the parent table to the child table, unless the child table has its own ACL rules that override the parent table's rules. ACL rules are used to restrict the access to the data and functionality of the ServiceNow platform based on the user's roles and conditions.
The new table inherits the functionality built into the parent table. This is true because the new table inherits the business logic and the relationships from the parent table, such as Business Rules, Script Includes, UI Actions, UI Policies, and Reference Fields. Business logic and relationships are used to define the behavior and the structure of the data on the ServiceNow platform.
The new table inherits all of the fields from the parent table. This is true because the new table inherits the columns and the attributes from the parent table, such as Field Name, Data Type, Default Value, and Mandatory. Columns and attributes are used to define the properties and the characteristics of the data on the ServiceNow platform.
The following statement does not apply when extending an existing table:
You must script and configure all required behaviors. This is false because you do not have to script and configure all required behaviors when extending an existing table, as some of the behaviors are already inherited from the parent table, as explained above. However, you can script and configure additional or customized behaviors for the new table, such as adding new fields, creating new Business Rules, or modifying existing UI Actions. Reference: Table Extension, Access Control Rules
NEW QUESTION # 79
When creating an application through the Guided Application Creator, which of the following is a user experience option?
- A. Self-service
- B. Portal
- C. Workspace
- D. Mobile
Answer: D
Explanation:
https://docs.servicenow.com/bundle/tokyo-application-development/page/build/guided-app-creator/concept
/guided-app-creator.html
NEW QUESTION # 80
Which of the following CANNOT be debugged using the Field Watcher?
- A. Business Rules
- B. Client Scripts
- C. Script Includes
- D. Access Controls
Answer: C
Explanation:
The Field Watcher is a debugging tool that allows you to monitor the values of fields on a form as they change due to scripts or other actions. It can be used to debug Business Rules, Client Scripts, and Access Controls, but not Script Includes. Script Includes are server-side scripts that define reusable functions and classes. They are not associated with any specific field or form, and therefore cannot be watched by the Field Watcher.
Reference:
Field Watcher
Script Includes
NEW QUESTION # 81
Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)?
- A. The application needs to send weekly email reminders to requestors for all records on a table
- B. The application needs to run a client-side script at the same time every day
- C. The application needs to query the database every day to look for unassigned records
- D. The application needs to run a clean up script on the last day of every month
Answer: B
Explanation:
An example of when an application might not use a Scheduled Script Execution (Scheduled Job) is when the application needs to run a client-side script at the same time every day. A Scheduled Script Execution is a server-side script that runs on a specified schedule and performs some action on the server or database. A client-side script runs on the user's browser and cannot be scheduled by ServiceNow. The other options are examples of when an application might use a Scheduled Script Execution, such as sending email reminders, running a clean up script, or querying the database for unassigned records. Reference: Scheduled Script Execution, Client scripts
NEW QUESTION # 82
Which of the following is true about g_scratchpad?
Choose 2 answers
- A. Does not exist on the mobile platform
- B. Used to push information from the server to the client
- C. Has default properties passed by client-side scripts
- D. Has constructors and methods
Answer: B,D
NEW QUESTION # 83
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