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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design | |
| Topic 2: Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods | |
| Topic 3: Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Declarative UX Configuration - Mobile UX and Responsive Design | |
| Topic 4: Discovery | 13% | - Research Methods and Tools - Business Value of Salesforce UX - Salesforce UX Personas and Processes - User Needs and Requirements Gathering |
| Topic 5: UX Fundamentals | 16% | - Branding and Visual Design Impact - Usability and Information Architecture - Accessibility and Inclusive Design - Human-Centered Design Principles |
Salesforce Certified Platform User Experience Designer Sample Questions:
Users from a small group within a Sales team have complained about an object that is often used only by them that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them. Which Salesforce feature should be suggested to improve the end- user experience?
- A. Personalize the navigation bar.
- B. Add the object's related list to the Home page.
- C. Create a custom action on a Dashboard.
Correct Answer: A 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom theme. How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?
- A. Design tokens prefixed with "brand"
- B. CSS Hex colors
- C. JS libraries loaded from a static resource
Correct Answer: A 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
Cloud Kicks has updated its logo and wants it prominently displayed on its Digital Experience site. Where does their UX Designer need to code to update the logo?
- A. Email templates
- B. Page headers
- C. Visualforce pages
Correct Answer: B 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce. Which conceptual approach would describe CK's new design solutions?
- A. Agile
- B. Desirable, Feasible, Viable
- C. V2MOM
Correct Answer: B 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
Cloud Kicks has a text information-rich Salesforce org. The company wants to maximize the content on every screen because most of its employees use laptops with limited screen space. Which global user interface setting should be used to solve this problem?
- A. Comfy Display Density
- B. Enable Collapsible Sections
- C. Compact Display Density
Correct Answer: C 🗳️
Explanation: Only visible for Pass4sures members. You can sign-up / login (it's free).
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