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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. Which two revenue items do forecasts include?

A) All items for which the Opportunity is set to close within the forecast period
B) All open revenue and non-revenue items
C) All Items for which the forecast criteria have been met or overridden
D) All open revenue items

2. A Template administrator is creating a new assessment template for capturing assessment data of the sales lead. Identify the three out of the box template types available in Oracle Fusion CRM.

A) Opportunity Revenue Line
B) Lead
C) Opportunity
D) Product
E) Customer

3. What is the purpose of Interaction records?

A) To capture detailed notes about a customer
B) To capture upcoming appointments with a customer
C) To escalate internal resource collaboration issues
D) To capture communication with a customer
E) To capture follow-up items with a customer

4. Identify three mandatory items for creating a rule set in Oracle Sales.

A) Name
B) Effective Start Date and Effective End Date
C) Candidate Object
D) Work Object
E) Business Object

5. Identify three options to create a partner member.

A) As a Contact
B) As a child Partner Organization
C) As a Resource
D) As an Organization
E) As a User

Solutions: