Which one of the following outcomes of an audit does not require the auditee to respond?

• A. A conformity.
• B. An opportunity for improvement.
• C. A diverging opinion concerning the audit evidence.
• D. A non-conformity.

An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?

• A. ABC should not ask permission from the certification body to carry out the audit to XYZ.
• B. ABC should inform the certification body that it is planning to audit XYZ.
• C. ABC should request to see a copy of the last certification body audit report from XYZ.
• D. ABC should invite, as an observer, an auditor of the certification body when it carries out the audit to XYZ.

You are conducting a Stage 2 certification audit of Fitalot, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area at the centre of their large site, a supplier produces oxygen that is piped directly into the manufacturing processes of Fitalot. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences of this arrangement for Fitalot and are told that they are not significant, since the supplier provides its own services for water, sewage, waste, and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier, who is located inside the Fitalot site. He said they were outside the scope of the EMS and therefore never audited.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are major nonconformities.

• A. The internal audit programme does not cover the on-site supplier. (Clause 9.2.2)
• B. Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)
• C. The environmental manager did not visit the oxygen supplier (Clause 7.4.3)
• D. The environmental aspects related to the use of heavy goods trucks were not identified. (Clause 6.1.2)
• E. The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)
• F. The organisation has failed to include in the EMS scope the activities, products and services associated with suppliers and contractors performing their activities on its own site. (Clause 4.3)
• G. Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour ' s interests had not been identified. (Clause 4.2.b)
• H. The contractors environmetal policy is not consistent with the organisation ' s policy (Clause 5.2)

A large public library established an EMS in accordance with ISO 14001 requirements, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three (plastic and paper were disposed of together). The deadline is in six months. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to this objective?

• A. How is it being monitored?
• B. Is it consistent with the environmental policy?
• C. How and when will you update it, as appropriate?
• D. Is it measurable?
• E. Was the Environmental Manager responsible for its establishment?
• F. Did you communicate it to relevant personnel?
• G. Was it approved by the Director?
• H. Did you keep any documented information?
• I. What happens if the completion date is not achieved?
• J. What resources did you need?