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IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BPM Program and Project Management | 25% | - Program and project planning - BPM lifecycle and methodology - Estimation and scheduling - Risk management |
| WebSphere Lombardi Edition Architecture and Components | 25% | - Process Center, Process Designer, Process Portal - Security and administration - Toolkits, snapshots, and asset reuse - Variables, inputs, outputs, and data modeling |
| Solution Delivery and Governance | 25% | - Deployment and change management - Monitoring, KPIs, and continuous improvement - BPM governance and standards - Playback methodology and iterative delivery |
| Process Discovery and Definition | 25% | - Process identification and scope - Documenting processes and metrics - Gathering requirements and user stories - Stakeholder engagement |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
What is the purpose of Performance Data Warehouse?
- A. Track process performance data
- B. Start new process instances
- C. View reports
- D. Analyze process performance data
Correct Answer: A 🗳️
A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
- A. Suggest no changes to the metrics.
- B. Suggest that greater emphasis be granted to the metrics gathered on cycle time.
- C. Suggest that the COE should aggregate information on the ROI for each project.
- D. Suggest that an additional category of metrics for defect rates be collected.
Correct Answer: C 🗳️
A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?
- A. Playback 2
- B. Playback 1
- C. Playback 3
- D. Playback 0
Correct Answer: C 🗳️
When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?
- A. process participant requirements
- B. process activity inputs and outputs
- C. process variable types
- D. process activity steps
Correct Answer: B 🗳️
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