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IBM 000-958 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Evaluate and Establish Customer Environment and Plans | 37% | - Gather technical requirements and TCO analysis - Differentiate product features and architectures - Assess current customer environment |
| Topic 2: Apply Product Information | 45% | - Tools and processes for customer insight - Knowledge of IBM storage products (DS8000, XIV, SONAS) - Compare IBM solutions to competitive offerings |
| Topic 3: Installation Planning and Migration | 12% | - Create implementation plans - Identify migration risks |
| Topic 4: Installation and Post Installation Support | 6% | - Recommend system management tools - Facilitate hardware setup |
IBM Enterprise Storage Technical Support V3 Sample Questions:
Question 1
A customer wants to be more proactive with managing their Brocade based SAN infrastructure. They would like to receive a warning when an ISL reaches 75% utilization Cost is a major concern. Which one of the following should be presented and discussed?
A. Tivoli Storage Productivity Center
B. Device Manager
C. Fabric Watch
D. Data Center Network Manager
Question 2
A customer is evaluating deduplication offerings from IBM, EMC, and NetApp. Which characteristic is a competitive advantage of the IBM ProtecTIER deduplication gateway?
A. HyperFactor deduplication algorithm
B. hash-based deduplication algorithm
C. real-time compression engine
D. post processing versus inline deduplication
Question 3
A customer's OPEX and CAPEX costs associated with their current storage estate are growing rapidly. Which tool shows the financial benefits of moving to an IBM storage estate?
A. Capacity Magic
B. TCOnow!
C. eConfig
D. Disk Magic
Question 4
A customer is looking for a storage system solution with proactive system health management. The customer has asked about advantages that XIV offers. Which feature should the technical specialist discuss?
A. uses disk-resident diagnostics to predict potential module failure
B. constant evaluation of all disk drives and all disk areas
C. each interface has resiliency_ which allows parts to be replaced in the interface module
D. deduplicates data in the background during light work loads
Question 5
Easy Tier on a DS8800 in Automatic Mode performs its operations at which level?
A. Extent
B. LUN
C. Array site
D. Rank
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: A |
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