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IBM System z Technical V5 Sample Questions:

1. A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?

A) The hardware SSR/CE is responsible for the post install support plan, the technical specialist should ensure this is complete
B) Create a formal Customer Support Plan document and review it with the customer for agreement
C) Discuss typical problem resolution with the customer technical staff
D) The technical specialist should create a list of help desk phone numbers and hardware dispatch contacts to review with the customer

2. Which of the following FICON Express channels is supported on a new build z114 configuration?

A) FICON 4
B) FICON 8S
C) FICON 2
D) FICON

3. For a z196, post installation support requires a discussion with the customer about telephone and remote support service. Which of the following is the best recommendation to the customer?

A) Use a dial-up modem and call IBM support collect to save the customer money.
B) Use the Internet via broadband for the RSF function
C) Either an analog telephone line or the internet via broadband can be used for the RSF function
D) Use analog telephone line for RSF function.

4. Which of the following planning considerations for zBX environments is least critical compared with the others?

A) Review interaction and SLA expectations among SCP-host and blade applications and components.
B) Involve customer network access and security management in system design and planning.
C) Review z/OS LPAR weight settings on all CPCs attached to the zBX.
D) Inform datacenter management and major application analysts on new HMC workload management functions.

5. A banking customer is running z/OS 1.6 on a z9 EC, they plan to upgrade to z196. Which of the following should an IBM technical specialist review with the customer?

A) Migration of line of business z/OS applications to zBX
B) Verify capacity requirement on z196, and carry forward all features from z9 to z196
C) Verify capacity requirement, check the compatibility of the channels and upgrade z/OS 1.6 to a supported level
D) Order a new z196 and run the z/OS 1.6 unchanged

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