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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Fundamentals & Concepts | 20% | - Information systems types and components - Role of IT in business - Data, information, and knowledge management |
| Topic 2: IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation - Threats, vulnerabilities, and controls |
| Topic 3: Systems Development & Lifecycle | 20% | - Design, implementation, and maintenance - Requirements gathering and analysis - SDLC phases and models |
| Topic 4: Data Management & Databases | 15% | - SQL and data querying - Database models and design - Data integrity, security, and governance |
| Topic 5: Networking & Infrastructure | 15% | - IT infrastructure management - Network types, protocols, and architecture - Cloud computing and virtualization |
| Topic 6: IT Governance, Strategy & Ethics | 15% | - IT alignment with business goals - IT service management and ITIL basics - Compliance, policies, and ethics |
WGU Information Technology Management QGC1 Sample Questions:
1. Which type of logical data structure uses graphics to illustrate relationships among data elements?
A) Integration
B) Structured query language
C) Data model
D) Relational database model
2. How can a unified communications system meet the communication goals of most organizations?
A) Generates innovative solutions
B) Manages customer expectations
C) Makes employees more comfortable
D) Reduces latency between parties
3. Which type of network topology entirely shuts down if there is a break in the main cable?
A) Star
B) Ring
C) Wireless
D) Bus
4. What is the focus of materials management in supply chain management?
A) Developing strategies to promote products in the market
B) Designing production to optimize equipment placement
C) Eliminating the need for inventory control
D) Coordinating the availability and movement of materials and products
5. A hospital has implemented several new software systems and has chosen to implement ITIL to maintain and continually improve services. Which need influenced the hospital's decision to implement ITIL?
A) Increased dependence on human interaction
B) Increased access to global consumer
C) Increased access to global vendors
D) Increased dependence on technology
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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