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IBM C2180-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Monitoring and Optimization | - Process improvement techniques - Performance monitoring |
| Topic 2: Governance and Administration | - Process governance and monitoring - User roles and access control |
| Topic 3: Process Design and Modeling | - Business process optimization concepts - Process modeling using Lombardi tools |
| Topic 4: Implementation and Configuration | - Integration with enterprise systems - Environment setup and deployment |
| Topic 5: BPM Fundamentals and Concepts | - Lombardi Teamworks architecture overview - Business Process Management lifecycle |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?
- A. process participant requirements
- B. process activity inputs and outputs
- C. process variable types
- D. process activity steps
Correct Answer: B 🗳️
A company establishes a BPM Governance Model with an Executive Review Committee and a BPM Project Review Committee. Once the project is initiated it is built out with resources from the Center of Excellence (COE) that design and develop the solution. In the course of working with the BPM Platform and SOA team, the program manager realizes that the project integration costs are greatly increased over the amount of the initial estimate. What should the program manager do?
- A. Present the cost over-run to the BPM Project Review Committee so that the integrations can be prioritized and placed into at development phase.
- B. Present the cost over-run to the COE so that additional funds can be allocated.
- C. Negotiate a cheaper integration approach with the Executive Steering Committee.
- D. Press the SOA team to reduce their estimates.
Correct Answer: A 🗳️
The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:
- A. involve champion SMEs in the discovery and implementation including playbacks.
- B. plan additional playbacks for user screens.
- C. insist on documentation of all user requirements before having the development team begin work.
- D. agree with users to postpone the release until every feature is correct.
Correct Answer: A 🗳️
The BPM validation process is the first time BPM project for the development team. At the project launch meeting, the functional requirements for the project are requested by the developers and administrator. The program manager reminds the team that functional requirements are typically documented during a specific phase in the BPM life cycle. When are the functional requirements for the process documented?
- A. Process identification
- B. Process discovery
- C. Process optimization
- D. Process simulation
Correct Answer: B 🗳️
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