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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Competitive Positioning | 20% | - Addressing Objections - Differentiators vs Competitors |
| Value Proposition & Customer Needs | 25% | - Security and Compliance Advantages - Identifying Business Requirements - Cost and Efficiency Benefits |
| Sales Strategy & Solution Design | 25% | - Matching Solutions to Workflows - ROI and TCO Analysis - Post-Sales Support Overview |
| HP Document Solutions Portfolio | 30% | - HP LaserJet and PageWide Products - MFPs and Digital Sender Solutions - Document Management and Workflow Solutions |
HP Selling HP Document Solutions Sample Questions:
What is a feature of a solution for managing printing and imaging devices?
- A. It enables customers to manage workflow.
- B. It enables the utilization of an IBM mainframe, from which data are routed to the correct printer
- C. It enablescustomers to adhere to statutory regulations, such as Sarbanes-Oxley.
- D. It enables customers to centrally manage their printing and imaging.
Correct Answer: D 🗳️
What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
- A. the management of output from non-windows environments
- B. the document management system the customer wants to deploy
- C. the number of IT help desk calls that relate to printer issues
- D. the development of processes forprinting special fonts and bar codes
Correct Answer: C 🗳️
What are the benefits of an HP document solution sale to both you and your customer?
- A. increased sales of MFPsand greater customer satisfaction
- B. higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
- C. increased sales of printers and a great deal for the customer
- D. higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
Correct Answer: D 🗳️
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