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Salesforce AP-208 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Financial Services Processes | - Sales and service process automation - Wealth and insurance workflows |
| Topic 2: Data Model and Architecture | - Accounts, Contacts, Households, and Relationships - Financial accounts and household structures |
| Topic 3: Client and Customer Management | - Client lifecycle management processes - Relationship Groups and role modeling |
| Topic 4: Security, Reporting, and Integration | - Integration with Salesforce ecosystem tools - Data security and sharing models - Reporting and dashboards in Financial Services Cloud |
| Topic 5: Financial Services Cloud Fundamentals | - Industry use cases in banking and insurance - Core concepts and value proposition of Financial Services Cloud |
Salesforce Financial Services Cloud Accredited Professional Sample Questions:
1. Rachel Addams belongs to two households:
1. The Addams household where Rachel lives with her spouse, Nigel Addams. Rachel is the client and, as such, is listed as the primary member of that household. This household is also Rachel's primary group.
2. The Symonds household. This household belongs to Rachel's parents, but Rachel manages their finances.
Rachel is considered the beneficiary of this household.
In addition, Rachel's household has a related account, the Addams Charitable Trust, and a related contact, Ivan M. Kohl, attorney at law.
What should be the relationships between the parties when the Financial Services Cloud consultant sets up Rachel's person account?
1.Primary Group Household - Addams Household
Primary Member - Rachel Addams
Spouse - Nigel Adams
Trustee - Addams Charitable Trust
Household - Symonds Household
Primary Member - Neil Symonds
Beneficiary - Rachel Addams
Related Accounts - Addams Charitable Trust
Related Contacts - Ivan M. Kohl
A financial services company needs to transform the individual data model to person accounts in Financial Services Cloud (FSC), and its consulting partner is helping decide the sequence of the user stories in the design phase.
What should the implementation team do as the top priority during planning?
A) Perform a data backup.
B) Enable a person account in a sandbox.
C) Configure Person Account record types.
D) Enable person accounts in FS
2. A financial institution has custom security and visibility rules where certain users need to see specific records even though they are not typically engaged in that Account. This includes legal and compliance members who must be engaged for particular deals.
Which Financial Services Cloud capability provides the ability to accommodate this request?
A) Custom Sharing Rules
B) Compliant Data Sharing
C) Interaction Summaries
D) Business Rules Engine
3. During the delivery stage of a Financial Services Cloud (FSC) implementation, a consultant needs to think about how to utilize FSC-related objects. Which three things should the consultant consider when adopting such objects?
A) In a household, each of the household members is modeled as a Person Account and the household ismodeled as an Account.
B) Interaction Summary is an enhancement of the standard Activity object. FSC implementations should use Interaction Summary as a replacement for the Activity object.
C) Role Hierarchy-based sharing can be disabled for the Financial Deal object but can't be disabled for the Opportunity object.
D) In a household, each household member is modeled as a Contact, and the household is modeled as an Account.
E) Both the Financial Deal object and the Opportunity object support Compliant Data Sharing.
4. Which of the following statements are correct when creating Financial Goals?
A) Users require the Financial Goals permission set to works with Financial Goals
B) Users can only create savings oriented goals.
C) Users can create goals for paying down debt
D) Users can associate a goal with a specific Financial Account.
5. A consultant is building an agent console for an insurance company using FlexCards to provide a 360-degree view of its customers. An Integration Procedure will be used to retrieve Account, Opportunity, andContract data. The agent wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the Account
* Active insurance policies related to the Account
* The ability to view andrenew policies
How should the consultant design the FlexCards to meet these requirements?
A) Parent FlexCard with single Child and Card Actions
B) Parent FlexCard with multiple Q**jld Flex Cards and Card Actions
C) Parent FlexCard with multiple Cnrrarenand different Card States
D) Parent FlexCard with single Child and multiple Card States
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C,D,E | Question # 4 Answer: C | Question # 5 Answer: B |

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