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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| Topic 2: Feature Implementation and Services | - IP Office Functional Services
|
| Topic 3: IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Topic 4: Installation, Configuration and Licensing | - System Setup Tasks
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
A) VoiceMail Pro Client
B) System Status Application (SSA)
C) Avaya phones
D) IP Office System Monitor
E) IP Office Manager
2. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?
A) VM Pro ScanSoft TTS
B) IP Office Ultimate Edition
C) IP Office Preferred Edition
D) IP Office Essential Edition
E) Voicemail Pro VB Script License
3. For what is the "Primary Trans. IP Address" on LAN2 used?
A) Define the default gateway to the interface.
B) A backup destination IP Address in case the main address is not accessible.
C) Assign more than one IP address to the interface.
D) Forward incoming IP packets without a service or session to the address if defined.
4. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) Legacy Carrier Card
B) PRI 24/30
C) ISDN-U
D) IP 500 PRI-U
E) Voice Compression Module
5. When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?
A) Group Number
B) Network Region
C) Gatekeeper Location
D) VLAN ID
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,B | Question # 5 Answer: A |

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