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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| Topic 2: Feature Implementation and Services | - IP Office Functional Services
|
| Topic 3: IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Topic 4: Installation, Configuration and Licensing | - System Setup Tasks
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
- A. VoiceMail Pro Client
- B. System Status Application (SSA)
- C. Avaya phones
- D. IP Office System Monitor
- E. IP Office Manager
Correct Answer: B,C,E 🗳️
A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?
- A. VM Pro ScanSoft TTS
- B. IP Office Ultimate Edition
- C. IP Office Preferred Edition
- D. IP Office Essential Edition
- E. Voicemail Pro VB Script License
Correct Answer: C 🗳️
For what is the "Primary Trans. IP Address" on LAN2 used?
- A. Define the default gateway to the interface.
- B. A backup destination IP Address in case the main address is not accessible.
- C. Assign more than one IP address to the interface.
- D. Forward incoming IP packets without a service or session to the address if defined.
Correct Answer: D 🗳️
Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
- A. Legacy Carrier Card
- B. PRI 24/30
- C. ISDN-U
- D. IP 500 PRI-U
- E. Voice Compression Module
Correct Answer: A,B 🗳️
When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?
- A. Group Number
- B. Network Region
- C. Gatekeeper Location
- D. VLAN ID
Correct Answer: A 🗳️
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