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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Commerce Management | 12% | - Search profiles, promotions and entitlements - Overview of SAP Commerce Cloud commerce management functionality |
| Additional Know-How | 12% | - AddOns, data validation, and responsive storefronts - Internationalization, GDPR support, and accelerators |
| Order Management | 10% | - Order processing basics and integrations - Asynchronous and synchronous order flows |
| Web Content Management | 12% | - CMS concepts and SmartEdit capabilities - Personalization and customization options |
| Integrations | 10% | - Integration with ERP and third-party systems - SAP Commerce Cloud integration scenarios |
| Product Content Management | 12% | - Backoffice product cockpit features and catalog management - Variant products and workflows |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
Question 1
Which of the following are out-of-the-box features of the GDPR support in SAP Commerce? (3)
A. Personal data reporting
B. Consent management
C. Breach notification
D. Data retention/deletion
E. Order tracking
Question 2
What does the Cart & Checkout module provides out-of-the-box? (2)
A. Sourcing and Allocation
B. Interfaces to interact with warehouse management systems
C. A centralized hub for integration with Fraud Service Providers
D. Ability to pick, pack, label, and confirm shipments through the BackOffice Order Fulfillment Cockpit
Question 3
What does the Assisted Service Module enable a customer sales and service agent to do? (3)
A. View or edit the customer's cart using the 360 degree customer view
B. Create a new customer account on the customer's behalf
C. Search for a customer's account or session
D. Override the rules of a promotion on behalf the customer
E. Create a voucher on behalf of the customer
Question 4
Which are out-of-the-box features of the SAP Commerce, B2C accelerator? (3)
A. Bundling of products and services
B. Social network integration
C. Buy online and pick up in store
D. Pre-paid system
E. Express checkout
Question 5
What catalog versions are provided out-of-the-box for each catalog in SAP Commerce?
A. Multiple staged catalog versions and one online catalog version
B. One staged catalog version and multiple online catalog versions
C. One staged catalog version and one online catalog version
D. Multiple staged catalog versions and multiple online catalog versions
Solutions:
| Question 1 Answer: A,B,D | Question 2 Answer: B,C | Question 3 Answer: A,B,C | Question 4 Answer: B,C,E | Question 5 Answer: D |
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