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Brief Details
Following are the quick details related to the Oracle 1z0-996 Certification Exam
Exam type: Multiple Choice Questions
Pass Score: 68%
Duration: 120 minutes
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Exam Code: 1z0-996
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Number of Questions: 70 Questions
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
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Scope
This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Topics to Cover
Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
FieldWork and Service Order Management Explain Service Order Activity Explain Service Order Children Activities
Financial Transactions Manage and Maintain Financial transactions
Billing Maintain and Manage Bill Segments Complete Bills
Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
Usage Explain usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
Adjustments Ability to configure and manage payment adjustments
Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
Rates Manage and Apply Rates for individual commodities and customer Apply Proration Apply Bill Factors
Customer Information Manage and Maintain Customer information based on the need and requirement
Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Configure new derive value algorithm Explain different types of IMDs and differences between them Explain IMD exception statuses and Automatic Retry functionality
Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
Operational Device Management Explain assets and components Explain specifications and asset relationship
The candidate needs to go through and be proficient in every topic.
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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
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