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Novell 50-658 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Novell Support Concepts & Methodology | 25% | - Support resources and knowledge base - Service level agreements and support models - Troubleshooting methodology |
| eDirectory & NDS Support | 20% | - eDirectory health and repair - Partition and replica management - Replication and synchronization issues |
| NetWare Server Troubleshooting | 30% | - File system and volume problems - Memory and performance tuning - Startup and boot issues |
| Network & Connectivity Support | 15% | - Protocol configuration and diagnostics - IPX/IP communication troubleshooting - Client connection issues |
| Advanced Support & Maintenance | 10% | - Diagnostic tools and utilities - Patch and update management - Backup and recovery procedures |
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