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IBM 000-920 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning | 20% | - Design TEMS and TEPS deployment - Design TEMA deployment plan - Identify monitoring environment and requirements |
| Topic 2: Problem Determination | 15% | - Troubleshoot installation failures - Resolve robotic playback issues - Log file analysis and tracing - Diagnose missing monitoring data |
| Topic 3: Administration | 15% | - Agent maintenance and uninstallation - Analyze monitoring workspace data - Integration with Tivoli Enterprise Console - Historical data collection and retention |
| Topic 4: Configuration | 25% | - Configure Robotic Response Time (RRT) - Configure Client Response Time (CRT) - Application Response Measurement (ARM) concepts - Configure Web Response Time (WRT) |
| Topic 5: Installation | 25% | - Install application support files - Deploy EURT, WRT, CRT, and RRT agents - Silent and interactive installation procedures - Post-installation verification |
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