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IBM 000-861 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Collaboration Sales Concepts | - Customer use cases and business value mapping - Solution selling for IBM collaboration offerings - IBM System i / IBM i positioning in enterprise collaboration |
| Topic 2: IBM Collaboration Product Portfolio | - Integration with IBM System i environments - IBM collaboration and messaging solutions overview |
| Topic 3: Technical Understanding for Sales Professionals | - Basic IBM i architecture overview - Deployment scenarios for collaboration solutions |
| Topic 4: Sales Methodology | - IBM sales engagement process - Solution positioning and competitive differentiation |
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