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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM Midrange Storage Portfolio | 25% | - IBM storage products and features
|
| Topic 2: Customer Requirements Analysis | 15% | - Identify customer business and technical requirements
|
| Topic 3: Competitive Positioning and Support Resources | 15% | - Position IBM solutions
|
| Topic 4: Solution Design and Configuration | 25% | - Design appropriate storage solutions
|
| Topic 5: Storage Technologies | 20% | - Core storage concepts
|
IBM Midrange Storage Technical Support V4 Sample Questions:
1. A customer has a TS3310 Tape library installed in its data center, which consists of a base unit with 2 x LTO-6 tape drives and a single expansion module with an additional 2 x LTO-6 drives installed. The TS3310 tape library has 81 storage slots licensed.
The growth in business requires that the tape library has an additional explanation module installed, and the new solution to be fully configured with LTO-6 drives and all tape storage slots licensed. Additionally, there is a requirement to encrypt the data backed up to tape.
Which recommendation for the number of LTO-6 drives, storage slot licensing, and any additional items is required to provide the desired solution?
A) 4 x LTO-6 Tape Drives, 3 x Storage Slot Expansion License, 3 x Encryption License
B) 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 1 x Encryption License
C) 4 x LTO-6 Tape Drives, 4 x Storage Slot Expansion License, 8 x Encryption License
D) 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 2 x Encryption License
2. An existing IBM Storwize V7000 Unified customer wants to take advantage of the Active Cloud Engine in order to use tape as a tier.
Which product is required to accomplish this?
A) IBM Virtual Storage Center
B) IBM Spectrum Protect
C) Tivoli Productivity Center
D) IBM SmartCloud Orchestrator
3. Which feature of the IBM Storwize familyis recommend when additional space for disk drives is unavailable?
A) Deduplication
B) Storage tiering
C) Real-time Compression
D) Virtualization
4. An IBM customer has had trouble with restores on its older disk array. The last time this happened it caused a 20% drop in web traffic leading to lost sales. They would like to implement a new DCS3860 storage system and have called upon the IBM specialist to provide an overview. The customer is highly concerned about using more space in the data center.
What should the IBM specialist recommend as features on the IBMDCS3860 to address these concerns?
A) Easy Tier functionality for automated data placement
B) Global Parallel File System for automated recovery
C) Volume Copy for automated data placement
D) Dynamic Disk Pooling for automated recovery
5. A customer is currently running an Oracle Database on an IBM Storwize V7000 system. On the current growth plan, it will be at 90% capacity in six months. The customer does not have room for additional racks in the data center.
How should the Technical Specialist address this customer's concerns?
A) Run Capacity Magic
B) Run the Storage Tier Advisory Tool
C) Run Disk Magic
D) Run Comprestimator
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |

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