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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Security and document workflow
|
| Imaging and Printing Fundamentals | - Sales fundamentals for HP solutions
|
| Customer solutions positioning | - Competitive positioning
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What is the HP eIRG designed to help HP sales people do?
A. to share with clients, thus enabling the client to pick and choose the devices that they want
B. to create sales PowerPoint presentations
C. to find out if a device is discontinued and, if so, the model number of the replacement device
D. to help competitors to make their product plans
Question 2
What is NOT addressed in the HP Value Proposition?
A. simplicity
B. assessment
C. real world performance
D. reliability
Question 3
What is the best reason for using color in the marketplace?
A. to establish brand recognition and an identity in the marketplace
B. to make it possible to print from the same printer that is used for black and white, thus reducing production costs
C. to demonstrate to clients that your business is prosperous
D. to better distribute toner usage
Question 4
According to HP what indicates whether an HP sales person is successful?
A. The sales person consistently wins HP sales awards
B. The sales person's clients are successful.
C. The sales person sells more devices per month than any other HP sales person.
D. The sales person earns more margin than colleagues do.
Question 5
What do traditional copier-centric agreements usually include?
A. Free additional memory
B. A basic monthly fee with a per-copy charge over the maximum allowed monthly
C. No fees for breaking the contract early
D. Accessories for the device at no additional cost
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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