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EXIN VERISMPL Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| People and Organizational Structure | - Leadership and service management competencies - Team structure and roles |
| The Service Organization | - Service culture and value focus - Digital transformation context |
| Getting Started with VeriSM™ | - From reactive to proactive approach - Lens analysis and implementation steps |
| Progressive Practices | - Agile, DevOps, Lean, SIAM - Shift-left, continuous delivery, UX focus |
| Innovative Technologies | - AI, RPA, big data, IoT, containers - Cloud, automation, virtualization |
| The VeriSM™ Model | - Core principles - Adapting the model to organizational needs - Management Mesh concept |
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