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BCS SHAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understanding Entitlement | 15% | - License rights and usage limits - Hardware ownership and lifecycle rights |
| Topic 2: Asset Usage | 5% | - Monitoring and optimization - Deployment and retirement processes |
| Topic 3: Introduction to Software and Hardware Asset Management | 10% | - Purpose and business benefits - Definition and scope of SAM and HAM |
| Topic 4: Importance of Managing IT Assets | 15% | - Legal, regulatory and compliance obligations - Risk reduction and cost control |
| Topic 5: Asset Reconciliation | 20% | - Matching installations to entitlements - Reconciliation reporting and remediation |
| Topic 6: Introduction to Software Licensing | 10% | - Cloud, SaaS and hybrid licensing - Licensing models and agreements |
| Topic 7: Challenges in Implementing SAM and HAM | 10% | - Organizational and technical challenges - Common operational barriers |
| Topic 8: Managing Asset Inventory | 15% | - Discovery and inventory techniques - Asset classification and tracking |
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