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Apple 9L0-403 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Network Configuration | 15% | - Network settings and connectivity - TCP/IP configuration and services - Network troubleshooting tools |
| Applications and Processes | 15% | - Troubleshooting application issues - Managing processes and activity monitor - Application environments and frameworks |
| File Systems and Data Management | 20% | - File management and metadata - HFS+ file system structure - Time Machine backup and recovery |
| User Accounts and Security | 20% | - Keychain and security settings - User account types and management - File system permissions and ownership |
| System Management and Troubleshooting | 15% | - Peripherals and printing - System logs and diagnostics - System startup and recovery modes |
| Installation and Initial Configuration | 15% | - Upgrading and migrating data - Setup Assistant and system configuration - Installing Mac OS X v10.6 Snow Leopard |
Apple Mac OS X Support Essentials 10.6 Sample Questions:
1. An application has become unresponsive, and will not quit. Which of these procedures is NOT a method for forcing an application to quit?
A) Hold down both the Option key and the mouse button while hovering over the applications icon in the Dock, and choose Force Quit from the shortcut menu.
B) Open Activity Monitor, select the applications name from the list of processes, then click Quit Process.
C) Press Command-Tab until the application is in the foreground, then press Command- Option- Q and select Force Quit.
D) Choose Force Quit from the Apple menu, then select the applications name from the list of applications, and click Force Quit.
2. Which statement describes how Spotlight performs searches on a volume in Mac OS X?
A) The metadata server background process, mds, gets query results from a general index database stored in the /.Spotlight-V100/ folder at the root level of the volume being searched.
B) The Spotlight daemon maintains an index database called .Spotlight-V100 for each user in their ~/Library/ folder, and routes query results to the QuickLook server process.
C) The .Spotlight-V100 user daemon starts, and passes query results to an invisible cache file at the root level of the volume being searched.
D) The Spotlight process starts a user daemon called .Spotlight-V100, and passes the query results to an invisible cache file at the root level of the volume being searched.
E) The MDResponder background process gets query results from the
/Library/Spotlight/.Spotlight-V100.idx file.
3. In what order do these Mac OS X components load at startup?
A) 1. Firmware
2. Booter
3. Kernel
B) 1. Kernel
2. Firmware
3. Booter
C) 1. Firmware
2. Kernel
3. Booter
D) 1. Booter
2. Kernel
3. Firmware
4. Which procedure will display a list of recently installed software updates on a Mac OS X v10.6 computer?
A) Open Software Update and click Receipts.
B) Start up the computer from the Mac OS X v10.6 Install DVD and choose Show Items from the File menu.
C) Open Installer and choose Show Items from the File menu.
D) Open Console, click Show Log List, and choose Software Update.log under
/Library/Logs.
E) Open Software Update preferences and click Installed Software.
5. In a default installation of Mac OS X, which user accounts can run the sudo command?
A) User accounts defined in the /var/sudoers file.
B) User accounts defined as members of the admin group.
C) User accounts that have the Terminal application listed in the System tab of Parental Controls preferences.
D) User accounts defined as members of the staff group.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: E | Question # 5 Answer: B |

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