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CompTIA JK0-801 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking | 27% | - Basic network troubleshooting - Wired and wireless networking - TCP/IP, protocols, ports, and addressing - Network types and topologies - Network hardware and configuration |
| Topic 2: Operational Procedures | 11% | - Safety and environmental procedures - Communication and professionalism - Tools and documentation - Change management and backup procedures |
| Topic 3: Laptops | 11% | - Laptop hardware maintenance - Power and display systems - Laptop components and form factors - Expansion and peripheral connections |
| Topic 4: Printers | 11% | - Printer types and technologies - Installation and configuration - Sharing and connectivity - Preventive maintenance and troubleshooting |
| Topic 5: PC Hardware | 40% | - Hardware installation and configuration - Peripherals, ports, and connectors - Hardware troubleshooting - Motherboards, CPUs, memory, power supplies - Storage devices and expansion cards |
CompTIA A+ Certification Exam (JK0-801) Sample Questions:
A technician has set a laptop display to a resolution that was not supported and now cannot see the desktop. Which of the following diagnostic options would the technician choose to correct the issue?
- A. VGA mode
- B. Restore from backup
- C. Driver rollback
- D. Recovery console
Correct Answer: A 🗳️
Which of the following would require the need for a POTS line?
- A. Modem
- B. Hub
- C. Router
- D. Switch
Correct Answer: A 🗳️
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To configure two drives for MAXIMUM performance, which of the following RAID types should be used?
- A. RAID 5
- B. RAID 10
- C. RAID 1
- D. RAID 0
Correct Answer: D 🗳️
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A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to troubleshoot the problem?
- A. Replace the paper with new stock.
- B. Clean all of the printer rollers with alcohol.
- C. Replace the rollers in the printer.
- D. Remove and clean the print heads.
Correct Answer: A 🗳️
A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM bay, the technician only found one RAM slot, however the laptop is specified to have two. Where would the other memory slot be typically located?
- A. Second hard drive bay
- B. Under the keyboard
- C. Above the PC card slot
- D. Inside the display bezel
Correct Answer: B 🗳️
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