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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 2: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 3: Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Topic 4: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 5: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 6: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 7: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Topic 8: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 9: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 10: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Topic 11: Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| Topic 12: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 13: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Topic 14: Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Topic 15: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Hidden
B) Mandatory
C) Read only
D) Invisible
2. Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
(2 correct answers)
A) Overall Customer Group Discount
B) Customer Specific Territory Discount
C) Customer Specific Product Discount
D) Customer Specific Sales Organization Discount
3. Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution? (3 correct answers)
A) Prepare for manual data migration early in the project
B) Ensure the project team includes functional and technical resources
C) Configure pre-packaged integration content
D) Determine the number of custom fields early in the project
E) Ensure the project team has administrative access rights
4. On which of the following dimensions can you define a sales target plan? (2 correct answers)
A) Sales Unit
B) Service Category
C) Account Hierarchy
D) Product Category
5. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Maintain product lists
B) Maintain price lists and discount lists
C) Enable business scoping
D) Maintain payment terms
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A,C | Question # 3 Answer: B,C,E | Question # 4 Answer: A,D | Question # 5 Answer: B,C |
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