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Cisco 500-052 Exam Certification Details:
| Exam Registration | PEARSON VUE |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Exam Price | $300 USD |
| Number of Questions | 45-55 |
| Exam Code | 500-052 UCCXD |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Duration | 60 minutes |
| Sample Questions | Cisco 500-052 Sample Questions |
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The price of the 500-052 exam is $150 USD.
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- Cisco IP Contact Center Express Specialist have the knowledge to use the tools to complete the task efficiently and cost-effectively than the other non-certified professionals lack in doing so.
- Cisco IP Contact Center Express Specialist Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Cisco IP Contact Center Express Specialist will be confident and stand different from others as their skills are more trained than non-certified professionals.
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement a Unified Contact Center Express System | 40% | - Use Application Editor for call flows - Configure system and provision users - Install Unified Contact Center Express software and hardware - Integrate with Cisco Business Edition 6000 |
| Topic 2: Operate and Maintain a Unified Contact Center Express System | 30% | - Troubleshoot common issues - Perform basic user and agent administration - Monitor system operations and performance - Apply patches, upgrades, and license management |
| Topic 3: Design a Unified Contact Center Express System Deployment | 30% | - Identify available configuration and ordering tools - Determine customer required features - Evaluate and recommend different configuration options - Perform customer capacity planning |
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