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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

A) The CPU and memory utilization of the IP Office system.
B) The number of active calls and the call status on the IP Office system.
C) The current time and date of the IP Office system.
D) The software version and patch level of the IP Office system.

2. A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

A) ARS table
B) User Telephony
C) System Telephony
D) Short Code

3. Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

A) It provides directory information from the IP Office systems to one-X® Portal.
B) It provides access to the voicemail server for features such as message playback via the browser.
C) It handles the browser connections between users and the one-X® Portal server.
D) It handles telephony communications to and from the IP Office systems assigned to it.

4. In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning.
Which of the following is the reason for the user's inability to use these features?

A) The user's profile has not been correctly configured.
B) The IP Office is configured with the Essential Edition only.
C) The user is not set up as an agent in the system.
D) The new codecs are not supported by the system.

5. Refer to the Exhibit.

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?

A) the Help button in Manager
B) the IP_Office_Alarms file in the Manager application installation directory
C) the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\
D) the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\

Solutions: